Hartford, CT Business License Guide
The Ultimate Business License Guide for Hartford, Connecticut (2025)
Last updated: September 2025
Quick help
- If you sell, lease, or tax services in Connecticut, register for a Sales and Use Tax Permit with the Department of Revenue Services before you make your first sale. The permit costs $100 and is valid for two years. You can register online in myconneCT. See the official guide: DRS Sales and Use Tax Permits (how to register, who needs one) (accessed September 2025).
- Hartford does not issue a one-size-fits-all “general business license.” Instead, you’ll handle zoning/use approvals with the City, state tax registration with DRS, and any industry-specific licenses primarily with the Connecticut Department of Consumer Protection. Start here: Hartford Government homepage (navigate to Departments > Development Services) (accessed September 2025).
- Choose your legal structure and register with the Connecticut Secretary of the State. Typical filing fees: LLC formation 120∗∗,corporationformation∗∗120**, corporation formation **250, LLC annual report 80∗∗,corporationannualreport∗∗80**, corporation annual report **150. Fee details: Secretary of the State Business Services – fees and filings overview (accessed September 2025).
- Before signing a lease, check zoning and building code requirements for your use and location. Start at: Hartford Planning & Zoning (department landing page; see zoning/use info) (accessed September 2025), and call Hartford’s 311 for routing help: dial 311 within Hartford.
- If you serve food or beverages, you need local health approvals and inspections. Start with: City of Hartford – Health & Human Services (food establishment licensing info) (accessed September 2025).
- Opening to the public? You will likely need a Certificate of Occupancy and a Fire Marshal inspection. Start with: City of Hartford – Development Services (permits, inspections) (accessed September 2025).
- Hiring in CT? Register for withholding with DRS (via myconneCT), Unemployment Insurance with the CT Department of Labor, secure workers’ compensation coverage, and register with the CT Paid Leave Authority (employee-funded at 0.5% of wages). See: DRS myconneCT portal (accessed September 2025), CT Department of Labor employer page (accessed September 2025), CT Paid Leave – employer guidance (accessed September 2025).
- Using a business name different from your legal entity name? File a trade name (“DBA”) with the Hartford Town & City Clerk as required by state law. See: General Statutes of CT § 35-1 (trade names) (accessed September 2025) and visit Hartford Town & City Clerk (accessed September 2025).
- Every Hartford business with equipment, furniture, or machinery typically must file a Personal Property Declaration each year by November 1 with the Assessor. Late or non-filers face a 25% assessment penalty under state law. See: General Statutes of CT § 12-41 (personal property declarations) (accessed September 2025).
- Need one-on-one local help? Use Hartford’s 311 (dial 311 inside the city) or contact the state’s small business portal: Business.CT.gov (state one-stop for starting and managing a business) (accessed September 2025).
What “business license” actually means in Hartford
- Critical point: There is no single Hartford “general business license.” Most Hartford businesses will navigate a combination of city approvals (zoning/use, building, fire, health), state registrations (tax), and state-issued licenses for certain occupations or activities.
- Practical sequence:
- Verify your use is allowed at your address and what upgrades or inspections you’ll need.
- Form/register your legal entity with the CT Secretary of the State.
- Register for taxes with the Department of Revenue Services (DRS).
- Obtain any required industry/occupational licenses (usually from the Department of Consumer Protection).
- Get your space inspected and approved (building/facilities, fire, health, signage).
- File a trade name (DBA) with the Hartford Town & City Clerk if you are using a name other than your legal entity’s name.
- Statewide sales tax realities:
- General CT sales and use tax rate is 6.35%. Certain meals/restaurant sales are 7.35%. Most hotel/lodging stays are taxed at 15%; many bed-and-breakfast stays at 11%. See: DRS Sales and Use Taxes – rates and rules (accessed September 2025).
- Local taxes:
- Hartford property tax applies to business personal property. Declarations due by November 1 per CGS § 12-41 (accessed September 2025). Check Hartford’s Assessor page for local forms and instructions: City of Hartford – Assessor (accessed September 2025).
What to do if this doesn’t work:
- If you’re getting conflicting answers on licensing, call Hartford 311 (dial 311) and ask to be routed to Development Services or Licenses & Inspections. Also use the state’s concierge service at Business.CT.gov (accessed September 2025) to walk through your business type and get an agency checklist.
Snapshot: who issues what (Hartford vs. State)
What you need | Who handles it | Where to go | Typical outcome |
---|---|---|---|
Business formation (LLC, corporation) | Connecticut Secretary of the State | Business.CT.gov (start a business) (accessed Sep 2025) | Formation filing and entity ID |
Sales & Use Tax Permit | CT Department of Revenue Services (DRS) | DRS myconneCT (register) (accessed Sep 2025) | Sales tax account and permit |
Zoning/use review | City of Hartford – Planning & Zoning | Hartford Government portal (Departments > Development Services) (accessed Sep 2025) | Confirmation your use is allowed |
Building permits/CO | City of Hartford – Licenses & Inspections | Hartford Government portal (accessed Sep 2025) | Permits, inspections, Certificate of Occupancy |
Fire inspection | City of Hartford – Fire Marshal | Hartford Government portal (accessed Sep 2025) | Fire safety clearance |
Food establishment permits | City of Hartford – Health & Human Services | Hartford Government portal (accessed Sep 2025) | Food license, inspection reports |
Liquor permits, trades | CT Department of Consumer Protection (DCP) | DCP eLicense (search/apply) (accessed Sep 2025) | State license for regulated industries |
DBA (“trade name”) | Hartford Town & City Clerk | Hartford Government portal (accessed Sep 2025) | Trade name certificate filed |
Step 1: Confirm your location and use (zoning/building)
- First action: Before you sign a lease or renovate, confirm your business use is allowed at your proposed Hartford address and what approvals are required. Start at the City sites and contact Planning & Zoning and Licenses & Inspections through Hartford’s portal: City of Hartford – Departments directory (navigate to Development Services) (accessed September 2025). You can also dial 311 in Hartford to be routed.
- Typical checks:
- Zoning: Is your use allowed as-of-right, by special permit, or not allowed in the district?
- Building: Will you need building, electrical, plumbing, or mechanical permits for tenant improvements?
- Occupancy: Will a new Certificate of Occupancy (CO) be needed?
- Fire: Does your space need a Fire Marshal inspection or upgrades like alarms, extinguishers, or egress improvements?
- Signage: Will exterior signs or window signs require permits?
- Documents you may need:
- Site plan or floor plan (even simple sketches can help early conversations).
- A description of operations (hours, number of seats, equipment list for kitchens, etc.).
- Prior CO or building history if available (ask the property owner/landlord).
- Reality check:
- Plan for inspections and possible code upgrades in older buildings. Accessibility (ADA) issues, grease interceptors for kitchens, fire separation, and ventilation are common reasons projects take longer than expected.
Sources and references:
- Zoning, permits, and inspections are handled locally. See the city’s main portal and navigate to Development Services, Planning & Zoning, and Licenses & Inspections: Hartford Government homepage (accessed September 2025).
What to do if this doesn’t work:
- If you can’t find the right city staff or pages, use Hartford 311 (dial 311) or visit City Hall at 550 Main Street and ask for Development Services. If a location won’t work for your use, consider a different zone or a shared commercial kitchen or coworking space that already has key approvals.
Step 2: Form your business with the CT Secretary of the State
- First action: Use the state’s one-stop portal to form your LLC or corporation online: Business.CT.gov – Start a Business (accessed September 2025).
- Common filings and fees (state-level):
- LLC Articles of Organization: $120 filing fee.
- Corporation Certificate of Incorporation (stock): $250 filing fee.
- Annual Report (LLC): $80 due each year.
- Annual Report (Corporation): $150 due each year.
- Required info:
- Business name (check name availability on the portal).
- Principal office and mailing address.
- Registered agent in Connecticut.
- Member/manager or director/officer information.
- After filing:
- You’ll receive an entity ID. Keep it handy for tax registration and bank accounts.
- Foreign entities (formed outside CT) must also register to transact business in CT.
Sources and references:
- Fees and filings: Connecticut Secretary of the State – Business Services overview (accessed September 2025).
What to do if this doesn’t work:
- If your filing is rejected or delayed, use the help resources at Business.CT.gov (accessed September 2025). You can also consult the Hartford Public Library’s business resources or a local Small Business Development Center advisor: CTSBDC – free advising statewide (University of Connecticut; accessed September 2025).
Step 3: Register for taxes with the CT Department of Revenue Services (DRS)
- First action: Register in myconneCT to get your Sales and Use Tax Permit (if you sell taxable goods/services) and to set up withholding if you’ll have employees: DRS myconneCT registration (accessed September 2025).
- Sales and Use Tax Permit:
- Permit fee: $100. Valid for two years. Register before your first taxable sale.
- General sales tax rate: 6.35%.
- Meals and certain prepared foods: 7.35%.
- Room occupancy tax (hotels/lodging): 15%; bed-and-breakfast inns often 11%.
- Reference: DRS Sales and Use Taxes – rates, who must register, permits (accessed September 2025).
- Withholding tax (employers):
- If you pay wages in CT, register to withhold and remit CT income tax via myconneCT.
- Reference: DRS Withholding Tax – employer obligations (accessed September 2025).
- Filing frequency and deadlines:
- DRS assigns filing frequency (monthly/quarterly/annual) based on activity; you’ll see this in your myconneCT account.
- Keep evidence of your permit on site.
What to do if this doesn’t work:
- If you have trouble with myconneCT, contact DRS through their website help pages: DRS Contact and Support (accessed September 2025). For free, neutral tax help on setup, also consider the SBDC or a local CPA.
Step 4: Local permits, inspections, and your Certificate of Occupancy
- First action: Confirm with Licenses & Inspections whether your space needs building permits and whether a new Certificate of Occupancy (CO) is required before opening: City of Hartford – Licenses & Inspections (via Departments > Development Services) (accessed September 2025). Dial 311 for routing.
- Typical local steps:
- Building permits (interior buildout, signs, electrical, plumbing, HVAC).
- Fire Marshal inspection (egress, alarms, extinguishers).
- Health Department review (if food, beverage, retail food, catering, mobile food, etc.).
- Certificate of Occupancy issuance after final inspections.
- Documents to prepare:
- Plans/specs or contractor proposals.
- Equipment lists (especially for kitchens).
- Grease management plan (food service).
- Proof of state licenses where relevant (liquor, trades).
- Timelines:
- Plan time for plan review and inspections. Older buildings may require upgrades to meet code and accessibility standards.
References:
- City permitting and inspections are coordinated within Development Services. Start here: Hartford Government homepage (accessed September 2025).
What to do if this doesn’t work:
- If you’re stuck, ask for a pre-application meeting with Development Services to walk through your project. For complex buildouts, hire a local architect who understands Hartford’s process.
Step 5: File your trade name (DBA) with the Hartford Town & City Clerk
- First action: If you operate under a name different from your legal entity’s exact name, you must file a trade name certificate with the Town & City Clerk under Connecticut law. See CGS § 35-1 (trade names) (accessed September 2025).
- How to apply:
- Find the Town & City Clerk page on Hartford’s site for forms and instructions: Hartford Town & City Clerk (accessed September 2025).
- Bring your photo ID and entity information. Some offices require notarization.
- Fee: Varies by town. Check Hartford’s Clerk page for the current amount and payment methods.
References:
- State trade name requirement: CGS § 35-1 (accessed September 2025).
What to do if this doesn’t work:
- If you’re unsure whether your name triggers a DBA filing, ask the Clerk’s office through the Hartford portal or consult a CT attorney or the SBDC.
Step 6: Get any state professional or activity licenses (DCP and others)
- First action: Search your business type on the Department of Consumer Protection (DCP) portal to see if a state license is required (examples: liquor, barbers/cosmetologists, electricians/plumbers, real estate, home improvement contractors, cannabis): CT DCP – licenses and eLicense portal (accessed September 2025).
- Examples:
- Liquor permits for restaurants/bars, package stores, breweries/wineries.
- Barber, hairdresser/cosmetology shops and individual practitioners.
- Trade licenses (electrical, plumbing, HVAC), and home improvement contractors.
- Real estate brokers/salespersons.
- Cannabis business licensing (highly regulated, separate equity/lottery processes).
- How to apply:
- Use the DCP eLicense system to apply, submit documents, and pay fees.
- Many licenses require background checks, experience, exams, or inspections.
References:
- State licensing authority: CT DCP (license categories, rules, and applications) (accessed September 2025).
What to do if this doesn’t work:
- If you can’t find your license type, use DCP’s contact options on their portal. For federal parts (like breweries/wineries needing TTB approvals), consult the corresponding federal websites in addition to DCP.
Step 7: If you have employees in Connecticut
- First action: Register for CT employer taxes and requirements as soon as you hire or plan to hire.
- Employer checklist:
- DRS withholding registration via myconneCT: DRS myconneCT (accessed September 2025).
- CT Department of Labor (Unemployment Insurance) employer account: CT DOL – employer resources (accessed September 2025).
- Workers’ compensation insurance: required for most employers. See CT Workers’ Compensation Commission – employer guide (accessed September 2025).
- CT Paid Leave Authority: register your business and set up payroll withholding of 0.5% of employee wages (employee-funded). See CT Paid Leave – employer page (accessed September 2025).
- Documents:
- FEIN (IRS Employer Identification Number).
- CT entity ID (from SOTS).
- Payroll details and contact information.
What to do if this doesn’t work:
- For free help with employer setup, contact CTSBDC: Connecticut Small Business Development Center (accessed September 2025) or consult your payroll provider’s CT onboarding guides.
Step 8: Your ongoing filings and taxes
- First action: Calendar your annual report and tax filing due dates on day one to avoid penalties.
- Key recurring items:
- SOTS Annual Report: LLC (80∗∗)andcorporation(∗∗80**) and corporation (**150) — due annually (see your entity dashboard at Business.CT.gov, accessed September 2025).
- DRS tax filings: Sales tax, withholding, room occupancy tax, etc., via myconneCT. Filing frequency assigned by DRS.
- Personal Property Declaration to Hartford Assessor by November 1 each year; 25% penalty for failure to file under CGS § 12-41 (accessed September 2025).
- Local licenses or inspections (food establishments, etc.) typically renew annually—confirm your specific cycle with Hartford’s Health Department.
What to do if this doesn’t work:
- If you miss a filing, contact the agency fast. Many penalties escalate over time. Use agency portals to file and pay as soon as possible and document any reasonable cause you might claim.
Real-world examples (Hartford-focused)
- A coffee shop on Park Street:
- Confirm space is zoned for a food service use; check if a new hood/ventilation or grease interceptor is needed.
- File building and health permits; schedule inspections.
- Get DRS Sales and Use Tax Permit ($100; DRS link above).
- If serving beer/wine, review DCP liquor permit categories and requirements.
- Plan a realistic timeline for buildout, inspections, and staff hiring.
- A mobile barber serving corporate offices downtown:
- Confirm allowed mobile operations or whether a fixed shop license is required per DCP rules.
- Register business with SOTS and DRS; handle withholding if hiring.
- Check local health/sanitation requirements for mobile personal services, if any.
- A home-based ecommerce seller in the West End:
- Confirm home occupation rules for storage, deliveries, and signage.
- Register with DRS for sales tax, collect 6.35% on taxable CT shipments.
- File personal property if using equipment owned by the business.
- A contractor based in the North End:
- Ensure proper DCP registrations/licensure (home improvement contractor or specific trade license).
- Use DRS resale certificates appropriately and register for taxes.
- Maintain workers’ compensation coverage and employer accounts.
Table: Typical state-level fees and taxes most Hartford businesses face
Item | Agency | Amount | Source |
---|---|---|---|
LLC Articles of Organization (file online) | CT Secretary of the State | $120 | SOTS Business Services overview (accessed Sep 2025) |
Corporation Certificate of Incorporation (stock) | CT Secretary of the State | $250 | SOTS Business Services overview (accessed Sep 2025) |
LLC Annual Report (yearly) | CT Secretary of the State | $80 | SOTS Business Services overview (accessed Sep 2025) |
Corporation Annual Report (yearly) | CT Secretary of the State | $150 | SOTS Business Services overview (accessed Sep 2025) |
Sales & Use Tax Permit (2-year) | Department of Revenue Services | $100 | DRS – Sales and Use Taxes (accessed Sep 2025) |
General sales tax rate | Department of Revenue Services | 6.35% | DRS – Sales and Use Taxes (accessed Sep 2025) |
Meals/restaurant rate | Department of Revenue Services | 7.35% | DRS – Sales and Use Taxes (accessed Sep 2025) |
Room occupancy tax (hotels/lodging houses) | Department of Revenue Services | 15% | DRS – Sales and Use Taxes (accessed Sep 2025) |
Room occupancy tax (many B&Bs) | Department of Revenue Services | 11% | DRS – Sales and Use Taxes (accessed Sep 2025) |
Note: Local permit fees (health, building, signage) vary. Check Hartford’s departmental pages for current schedules: City of Hartford portal (Departments) (accessed September 2025).
Table: Common Hartford business scenarios and likely approvals
Business type | City approvals | State licenses/registrations | Notes |
---|---|---|---|
Restaurant/café | Zoning/use, building permits, Health permit/inspection, Fire Marshal, CO | DRS Sales & Use Tax Permit; DCP liquor permit if applicable | Plan for kitchen design, ventilation, grease management |
Retail shop | Zoning/use, building/sign permits if needed, Fire Marshal, CO | DRS Sales & Use Tax Permit | Some products (tobacco, lottery) have separate state rules |
Salon/barbershop | Zoning/use, building as needed, CO | DCP salon/shop license + practitioner licenses; DRS Sales & Use Tax Permit | Hygiene and equipment rules apply |
Contractor (office/yard) | Zoning/use for premises/storage; building as needed | DCP contractor/trade license(s); DRS registrations; workers’ comp | Jobsite permits follow local jurisdiction of the job |
Home occupation | Home occupation rules (limits on traffic/signage); no CO change if minor | DRS registrations as needed | Use may be limited; check zoning first |
Short-term lodging | Zoning/use, building, Fire Marshal, CO | DRS Room Occupancy Tax registration | Confirm multi-family building rules |
Table: Suggested timeline (typical — your project may differ)
Phase | What happens | Time to plan for |
---|---|---|
Location fit check | Zoning/use confirmation, rough scope | 1–3 weeks (depends on responsiveness) |
Entity formation | File LLC/corp online | Same day to a few days |
Tax registration | myconneCT setup, permit issuance | Same day to a few days |
Design & permits | Plans, building/health submittals | 2–8+ weeks (small jobs faster) |
Construction | Buildout, inspections, corrections | Varies: 2–12+ weeks |
Final approvals | Fire/health finals, CO issuance | 1–3 weeks |
Reality check: Timelines depend heavily on building condition, contractor capacity, and completeness of your plans. Budget time for revisions.
Table: Helpful contacts and directories
Topic | Where to start | Notes |
---|---|---|
City permits and inspections | City of Hartford – Departments directory (accessed Sep 2025) | Use site search; dial 311 inside Hartford for routing |
Health permits (food) | Hartford – Health & Human Services (accessed Sep 2025) | Food establishment licensing info |
Fire safety inspections | Hartford – Fire Department/Fire Marshal (accessed Sep 2025) | Ask about inspections for new occupancies |
Business formation | Business.CT.gov (accessed Sep 2025) | State one-stop portal |
Sales & Use Tax | DRS – myconneCT (accessed Sep 2025) | Register, file, pay |
Professional/Trade licenses | CT DCP – eLicense portal (accessed Sep 2025) | Search your license type |
Employer accounts | CT DOL (accessed Sep 2025) | Unemployment insurance, employer info |
Workers’ compensation | CT Workers’ Compensation Commission (accessed Sep 2025) | Employer compliance |
Personal property tax | City of Hartford – Assessor (accessed Sep 2025) | Forms, instructions, deadlines |
Free counseling | CTSBDC (accessed Sep 2025) | No-cost advising |
Industry spotlights: what to expect
Food businesses (restaurant, café, food truck, caterer)
- First action: Confirm your location and kitchen plan with Hartford’s Development Services and Health Department via the city portal: Hartford Departments (accessed September 2025).
- What you’ll likely need:
- Zoning/use confirmation and building permits for kitchen work, hoods, ventilation, or seating.
- Health Department plan review and food service license.
- Fire Marshal inspection; often needed for CO.
- DRS Sales & Use Tax Permit ($100) and collection of 7.35% on taxable prepared meals.
- Tip:
- Consider starting in a licensed shared kitchen to reduce upfront buildout time and cost.
What to do if this doesn’t work:
- If full buildout is not feasible, start with catering or a food truck using a commissary kitchen while you build revenue and refine your concept (check commissary requirements with Hartford’s Health Department).
Retail store
- First action: Verify the storefront’s zoning/use and any parking/signage rules via Hartford’s portal and a quick 311 call.
- What you’ll likely need:
- Building or electrical permits for fit-out and signage.
- Fire Marshal inspection for life safety.
- DRS Sales & Use Tax Permit ($100) and collection of 6.35% on most taxable sales.
- If selling special items (tobacco, lottery), check DCP and other state agencies for additional permits.
What to do if this doesn’t work:
- If the chosen space won’t permit your use, consider another corridor or a property already configured for retail (to reduce buildout).
Salon or barbershop
- First action: Check DCP for shop and practitioner licensing requirements and Hartford zoning for the space.
- What you’ll likely need:
- DCP shop license plus individual licenses for practitioners (barber, hairdresser/cosmetologist).
- Building permits if plumbing or layout changes.
- Fire Marshal inspection and CO.
- DRS registration for sales tax (some services may be taxable; check DRS).
What to do if this doesn’t work:
- Look into chair rental models within an existing licensed shop while you build clientele, or a suite in a licensed salon suite facility if allowed.
Contractor (home improvement, trades)
- First action: Confirm your DCP license/registration type and ensure your yard/office meets zoning rules.
- What you’ll likely need:
- DCP home improvement contractor registration or trade license.
- DRS registrations (sales tax, withholding).
- Workers’ compensation coverage.
- Local permits are pulled where the job occurs (which may be outside Hartford).
What to do if this doesn’t work:
- If licensing requirements are a hurdle, talk to CTSBDC about sequencing: start as an employee/apprentice with a licensed contractor while preparing for your own license.
Home-based businesses
- First action: Review Hartford’s home occupation rules via the Planning & Zoning pages.
- What you’ll likely need:
- Home occupation compliance (limits on traffic, signage, employees on site).
- DRS registrations as needed.
- Personal property declaration if you own business equipment.
What to do if this doesn’t work:
- Consider a coworking office, retail pop-ups, or shared kitchens to keep home operations minimal and compliant.
Common mistakes to avoid
- Signing a lease before confirming zoning and required building upgrades. This is the costliest error for brick-and-mortar startups.
- Assuming there’s a single “Hartford business license” and missing state permits or local inspections.
- Forgetting the DRS Sales and Use Tax Permit. Opening without it risks penalties and shutdowns.
- Underestimating time for plan review, inspections, and supply backorders (hoods, electrical gear).
- Skipping the trade name (DBA) filing when using a name that doesn’t match your legal entity’s name (see CGS § 35-1, accessed September 2025).
- Missing the November 1 personal property declaration (late penalty 25% under CGS § 12-41, accessed September 2025).
- Not registering with CT Paid Leave and CT DOL when hiring.
- Not budgeting for accessibility and fire code compliance in older Hartford buildings.
Inclusivity, diversity, and accessibility resources (Connecticut-specific)
- Certification and supplier diversity:
- State of Connecticut Supplier Diversity Program (SBE/MBE certification) – improves access to state contracting for small and minority-owned firms. See details and eligibility at CT DAS Supplier Diversity (accessed September 2025). Certification application is generally free at the state level.
- CT Department of Transportation DBE certification (federally recognized for transportation projects). Start here: CTDOT DBE Program (accessed September 2025).
- Women-owned:
- Women’s Business Development Council (WBDC) – training, grants, and advising statewide (including Hartford area). See programs: WBDC Connecticut (accessed September 2025).
- National certification via WBENC (useful for corporate supplier diversity): WBENC Certification overview (accessed September 2025).
- Minority-owned:
- State SBE/MBE certification (see DAS link above).
- MBDA network resources (regional): MBDA – minority business resources (U.S. Department of Commerce; accessed September 2025).
- Veteran-owned:
- Federal Veteran Small Business Certification (VetCert) through SBA (free). See: SBA Veteran Certification (VetCert) (accessed September 2025).
- Disability-owned:
- Disability:IN certification for Disability-Owned Business Enterprise (DOBE). See: Disability:IN Supplier Diversity (accessed September 2025).
- LGBTQ+-owned:
- National LGBT Chamber of Commerce (NGLCC) – LGBTBE certification. See: NGLCC Certification (accessed September 2025).
- Immigrant entrepreneurs and language access:
- Hartford Public Library – The American Place (citizenship, legal, workforce, and business support): The American Place (Hartford Public Library; accessed September 2025).
- City websites often include translation tools; check footer options on Hartford’s site (accessed September 2025). For interpreting at city offices, ask via 311.
- Free ADA technical assistance in New England: New England ADA Center (accessed September 2025). Phone: 800-949-4232 (regional ADA line, accessed September 2025).
Frequently asked questions (Hartford/Connecticut)
- Do I need a general Hartford business license?
- Hartford does not issue a blanket citywide “business license.” You’ll handle city zoning/building/health/fire approvals as needed, plus state tax registration and any state-issued professional licenses. Start at Hartford’s portal (accessed September 2025).
- How much is the Connecticut Sales and Use Tax Permit?
- $100 for a two-year permit, issued by DRS. See: DRS – Sales and Use Taxes (accessed September 2025).
- What is the CT sales tax rate? What about restaurant meals and hotel rooms?
- General rate 6.35%; restaurant meals 7.35%; room occupancy 15% (many B&Bs 11%). See: DRS Sales and Use Taxes – rates (accessed September 2025).
- When is the Hartford personal property declaration due?
- By November 1 each year. Failure to file triggers a 25% penalty under CGS § 12-41 (accessed September 2025). For city forms, go to Hartford Assessor (accessed September 2025).
- I’m using a business name that isn’t my LLC’s legal name. What do I file?
- A trade name (DBA) with the Hartford Town & City Clerk under CGS § 35-1 (accessed September 2025). See Hartford Clerk info at Hartford portal (accessed September 2025).
- Do I need a Certificate of Occupancy to open?
- If your use or space changed, or after certain renovations, you typically need a CO issued by the City after inspections. Confirm with Licenses & Inspections: Hartford Departments (accessed September 2025), or dial 311.
- How long will my permits and inspections take?
- It varies widely by project complexity, plan completeness, and inspector availability. Use pre-application meetings to reduce back-and-forth. See Development Services at Hartford portal (accessed September 2025).
- I sell only online from home. Do I still need to register?
- If you make taxable sales to CT customers, you generally need to register with DRS and collect 6.35% CT sales tax as applicable. See DRS Sales and Use Taxes (accessed September 2025). Also check Hartford’s home occupation rules.
- I want to serve alcohol. What permits do I need?
- Most alcohol service requires a DCP liquor permit plus local approvals. Start at DCP Liquor Control (accessed September 2025).
- I’m hiring. What state registrations do I need?
- DRS withholding (myconneCT), CT DOL Unemployment Insurance, workers’ comp insurance, and CT Paid Leave registration (employee-funded at 0.5%). See DRS, CT DOL, CT Paid Leave (accessed September 2025).
What to gather before you apply anywhere
- Identification and entity documents (formation approval, EIN letter).
- Address and space details (lease, plans, prior CO if available).
- Operations summary (hours, headcount, equipment list, food menu if applicable).
- Proof of insurance (general liability, workers’ comp if hiring).
- Payment method for fees (some departments accept only certain methods).
What to do if this doesn’t work:
- If you’re unsure what documents a specific office wants, call ahead (via 311 or the agency’s contact page) and confirm before showing up. This avoids repeat trips.
“If this doesn’t work” — backup options and help
- Use the state’s concierge at Business.CT.gov (accessed September 2025) to generate a tailored checklist for your industry.
- Book free advising with CTSBDC advisors (they know Hartford processes): CTSBDC (accessed September 2025).
- For financing to cover code upgrades, ask HEDCO Inc. (Hartford-based lender/technical assistance): HEDCO, Inc. (well-established nonprofit; accessed September 2025).
- If you’re in a historic building, consult with Hartford’s planning staff early regarding façade and signage requirements (via 311 or the city portal).
About taxes and money you’ll actually pay (what to budget)
- State filing and annual fees (LLC or corporation).
- Sales & Use Tax Permit ($100, every two years) and ongoing sales tax remittance (6.35% general; 7.35% meals; 15% room occupancy; 11% many B&Bs). Source: DRS Sales & Use Taxes (accessed September 2025).
- Local permit and inspection fees for building, fire, and health — vary by scope. Check Hartford department pages.
- Insurance (general liability; workers’ compensation if hiring).
- Professional license fees (DCP license categories vary; check DCP portal, accessed September 2025).
“What to do if this doesn’t work” at each step — recap
- Zoning/use: Consider alternate addresses or uses that are allowed as-of-right. Ask for a pre-application meeting.
- Formation: Use CT’s online filing tool. If rejected, correct name conflicts or missing fields and refile.
- Tax registration: If myconneCT issues persist, try a different browser or call DRS via their portal contact page.
- Local permits: If plans are returned with comments, address each comment clearly; ask inspectors for clarification.
- DBA/Trade name: If you can’t visit in person, ask the Clerk about mail-in or online options.
- State licenses: If license requirements are steep, plan a phased business model (e.g., catering before a full restaurant; chair rental before opening a full salon).
About This Guide
- Scope: This guide focuses on business licensing and related steps for Hartford, Connecticut. It links directly to official state and city sources. It is designed to be practical and easy to scan.
- Sources and verification:
- CT Secretary of the State: portal.ct.gov/SOTS — fees and filings (accessed September 2025).
- CT Department of Revenue Services: portal.ct.gov/DRS and DRS Sales & Use Taxes — tax rates and permit fee $100 (accessed September 2025).
- General Statutes of Connecticut for trade names and personal property declarations: CGS § 35-1 and CGS § 12-41 — due date November 1 and 25% penalty (accessed September 2025).
- City of Hartford official site for departments and local permits: hartfordct.gov (accessed September 2025).
- CT DCP: portal.ct.gov/DCP — state licenses (accessed September 2025).
- CT Paid Leave: ctpaidleave.org — employer registration and 0.5% employee contribution (accessed